McCusker & Company LLC

Consultants with Legal and Specialized Training

Need the assurance of having your liabilities well covered? Let us be your protection partner. We develop underwriting and warranty programs for third party administrators, manufacturers, distributors, and retailers of almost every type of consumer good. We also offer many pre-packaged warranty programs provided by our partners for your convenience and savings. Our support services include compliance support, merchandising, direct marketing, training, and customer relationship management services. You can depend on our experienced team of consultants and program managers to provide these services:

Terms and Conditions Development
Service Contract Evaluations
Third Party Administration Evaluations and Audits
Call Center Reviews
Claims Adjudication Services
Compliance Requirements
State-to-State Requirements
Warranty Kits
Service Provider Selection
Field Service Evaluations
Terms & Conditions Adherence
Insurance Requirements
Underwriting Review
Reinsurance Programs

McCusker & Company holds an industry leader position world-wide and we look forward to assisting you on your next project. If you would like to discuss your situation then please feel free to request a NDA (Non-Disclosure-Agreement) and we will fax or email it to you immediately. More information on our standard fees is available please send an email to info@mccuskerco.com

Service Contract Audits

Service Contract Audits will provide a performance evaluation of the contracted agency and is an assessment of the quality of services provided. The evaluation assesses whether the contracted agency is providing the services intended in the contract. The assessment also examines whether the program is effectively and efficiently designed and delivered.

For more information on Service Contract Audits or to speak to a McCusker & Company consultant call or email today!

Litigation Support Services

When legal disputes arise, you can count on our team of warranty forensic consulting experts from the service management and warranty insurance industries give you the answers you need. For each assignment, we determine the best match between consultant and the issues of the dispute by utilizing our group of diverse industry experts in field service management, call center operations, warranty underwriting and claims administration.

We assist our clients during all phases of a dispute, before the initial filings and through discovery and trial, and assemble our project teams to support their specific needs. The diverse capabilities and skills of our consultants enable our team to serve many industry areas and help give you a legal edge.

The following are levels of expertise our team holds:

We Have Legal & Specialized Training
Data Recovery & Forensics
Chain of Custody Data Research
Pre-Trial Research & Reports
Arbitration Expert Witness Services
Litigation Expert Witness Services
Expert Industry Reports
Rebuttal Reports
Discovery Research
Depositions
Business Rules & Service Contract Forensics

More information on our standard fees is available by request.

Warranty Forensics

Warranty and Third Party Administration Experts is often engaged to assist in identifying all the necessary information and data required by a party in an action relating to the warranty and service contract industry. Warranty Forensic are also used to estimate monetary losses for individuals and businesses.

Warranty Forensic Experts can assist Legal Counsel by providing information that may be critical regarding the legal theory to be proven at trial or in arbitration. For more information on McCusker & Company's Litigation and Warranty Forensics services please contact us. If you would like to discuss your situation then please feel free request a NDA and we will fax or email it to you immediately.

Outside Counsel Bill Auditing

Outside Counsel Bill Auditing will provide legal auditors who will conduct a detailed analysis of original time records, attorney work production, expenses and hourly rate benchmarks. The purpose of a legal bill auditing is to save money for the insurance company and their clients. Many audits measure performance and quality of services in addition to cost alone.

Legal Bill Auditors may be responsible for monitoring the matter as it progresses for purposes of giving a second opinion in major cases or as a post-mortem. Legal bill audits give insurance companies and their clients' peace of mind and avoid possible future mistakes. For more information please contact us today.

Document Management & Discovery

We have computer forensic specialists who have many years of experience in law enforcement and have extensive courtroom experience. We have experts with backgrounds as System Administration and Networking Engineering. We can assist in identifying where the information you want to examine for discovery may be found.

Legal Disclaimer

The information available on this website is not intended to be legal advice, nor a substitute for obtaining legal advice from competent, independent legal counsel.