McCusker & Co is a leading national provider of help desk and warranty insurance administration services for a wide variety of industries. It also has created specialized service programs for the consumer electronics and the heating, ventilating and air conditioning (HVAC) industries.

The firm was founded in 2002 by Will McCusker JD, a seasoned industry professional with years of experience in the insurance, warranty administration and legal fields.

McCusker & Co is a leader in call center “on-shoring” by creating jobs in the United States for professional phone representatives – both sales and customer service employees. Its call center employees function as “help desk” professionals offering warranty support solutions for a number of large consumer electronics firms. The highly skilled employees at McCusker & Co help manufacturers drive down warranty support and repair costs by offering troubleshooting problems over the phone and eliminating the costs of shipping and repairing damage items.

Meanwhile, when it comes to having an onsite repair team for complicated repair jobs, McCusker & Co offers a nationwide onsite service team on call that can keep customer machines working while keeping the staff satisfied. The team can also handle upgrades and can be dispatched from multiple points throughout the country.

But before the repair is necessary, McCusker & Co is also nationwide leader in providing innovative warranty service solutions, such as extended warranty programs; performance guarantees; OEM warranty services; HVAC warranty services and program consulting.

Customers want peace of mind with their high priced items, such as consumer electronics and heating/air conditioning equipment. Many of the leading technology developers turn to McCusker & Co for development and administration of their warranty program.

Through innovative partnerships, the firm can develop an extended warranty program; route inquires to its skilled troubleshooting call center; administer any repair claims and work with vendors to affordably get the items repaired. The company offers a full service solution that makes warranty work a snap.

They also offer services to make it easy for dealers to sell the program to prospective clients and handle claims and repair work. By leveraging technology, McCusker & Co has revolutionized the entire warranty product sales and claim process online streamlining the paperwork for consumers, dealers and the company. Dealers get reduced paperwork and quick online enrollment by special online portal services offered by McCusker & Co.

McCusker & Co is a true leader of developing innovative solutions for help desk and warranty insurance administration support services. More information about the company can be found online at www.mccuskerco.com.